Chapter 5: Consumer Rights

Economics • Class 10 • Class 10 Understanding Economic Development

5

Consumer Rights

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Economics • Class 10Class 10 Understanding Economic Development

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Prelims High-Yield Explanations & Traps

  • (i) You are extremely aware as a consumer if your answers for
  • FO NOTES FOR
  • for them, i
  • goals
  • than
  • and why?
  • aspects of our lives
  • ideas of the above section in your own words
  • things in life
  • to keep in mind that
  • characteristics of
  • characteristics
  • attributes
  • can the consumers express their solidarity? 11
  • thinking about these questions
  • more of all things that human beings need

Essential Definitions & Formulas

Making posters collectively
another way to think about these issues.
Whenever there
a complaint regarding a good or service that had been bought, the seller tries to shift all the responsibility on to the buyer.
Their position usually
– “If you didn’t like what you bought, please go elsewhere”.
As if the seller has no responsibility once a sale
completed! The consumer movement, as we shall discuss later, is an effort to change this situation.
At times false information
passed on through the media, and other sources to attract consumers.
You also need public or government action to see that this quality
maintained.
Why
it that rules have been made so that the manufacturer displays this information? It is because consumers have the right to be informed about the particulars of goods and services that they purchase.
This
indicated by ‘MRP’ — maximum retail price.
When we buy commodities we find that the price charged
sometimes higher or lower than the Maximum Retail Price printed on the pack.
Is there some information that you think should be given on those packaged goods but
not? Discuss.
When choice
denied Re nd A Refund Where should consumers go to get justice? Read again the cases of Reji Mathew and Abirami given earlier in the chapter.
If any damage
done to a consumer, she has the right to get compensation The following are some of the catchy advertisements of products that we purchase from the market.
There
a need to provide an easy and effective public system by which this can be done.
If there
any unfair trade practice meted out to their members they take up the case on their behalf.
She
asked to produce the bill and warranty before the court.
If a case
dismissed in district level court, the consumer can also appeal in state and then in National level courts.
India
one of the countries that have exclusive courts for consumer redressal.
What
the difference between consumer protection council and consumer court? 4.
John
dissatisfied with the services provided by MTNL for the past few months.
In most purchases cash memos are not issued hence evidence
not easy to gather.

NCERT Thought Questions

  • any case of accident or negligence from people around you, where you think that the responsibility lay with the producer. Discuss.
  • the nearest consumer court for your area. 3.What is the difference between consumer protection council and consumer court?
  • the details of who provides Hallmark and ISO certification. LET’S WORK THESE OUT

Related PYQs (10)

2017PrelimsPaper 1 (GS)Q.32

Consider the following statements:

1
The Standard Mark of Bureau of Indian Standards (BIS) is mandatory for automotive tyres and tubes.
2
AGMARK is a quality Certification Mark issued by the Food and Agriculture Organisation (FAO).
Economic and Social Development
2017PrelimsPaper 1 (GS)Q.73

Consider the following pairs: Commonly used / consumed materials - Unwanted or controversial chemicals likely to be found in them

1
Lipstick - Lead
2
Soft drinks - Brominated vegetable oils
3
Chinese fast food - Monosodium glutamate
Food Safety
2019PrelimsPaper 2 (CSAT)Q.20

In a conference, out of a total 100 participants, 70 are Indians. If 60 of the total participants are vegetarian, then which of the following statements is/are correct ?

1
At least 30 Indian participants are vegetarian.
2
At least 10 Indian participants are non-vegetarian.
CSAT
2019PrelimsPaper 2 (CSAT)Q.41
Which one of the following is the most logical, rational and crucial message conveyed by the above passage ?
CSAT
2019PrelimsPaper 2 (CSAT)Q.42

On the basis of the above passage, the following assumptions have been made :

1
The issue of effects of natural calamities on agriculture is not given due consideration by GM technology companies.
2
In the long run, GM technology will not be able to solve agricultural problems arising due to global warming.
CSAT
2019PrelimsPaper 2 (CSAT)Q.43
Which one of the following is the most logical and rational inference that can be made from the above passage ?
CSAT
2019PrelimsPaper 2 (CSAT)Q.44

On the basis of the above passage, the following assumptions have been made :

1
Food safety is a complex issue that calls for a multipronged solution.
2
Great investments need to be made in developing the manpower for surveillance and training.
3
India needs to make sufficient legislation for governing food processing industry.
CSAT
2019PrelimsPaper 2 (CSAT)Q.45
The passage seems to argue
CSAT
2023MainsGS-IIQ.17
Development and welfare schemes for the vulnerable, by its nature, are discriminatory in approach. Do you agree? Give reasons for your answer.
Welfare
2014PrelimsPaper 2 (CSAT)Q.48
A and B decide to travel from place X to place Y by bus. A has ₹ 10 with him and he finds it is 80% of the bus fare for two persons. B finds that he has ₹ 3 with him and hands it to A. In this context, which one of the following statements is correct?
CSAT