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(a) Identify five ethical traits on which one can plot the performance of a civil servant. Justify their inclusion in the matrix. (b) Identify ten essential values that are needed to be an effective public servant. Describe the ways and means to prevent non-ethical behaviour in the public servants.

(a) Impact of digital technology as reliable source of input for rational decision making is a debatable issue. Critically evaluate with suitable example. (b) Besides domain knowledge, a public official needs innovativeness and creativity of a high order as well, while resolving ethical dilemmas. Discuss with suitable example.

(a) What does each of the following quotations mean to you? "Every work has got to pass through hundreds of difficulties before succeeding. Those that persevere will see the light, sooner or later." —Swami Vivekananda (b) What does each of the following quotations mean to you? "We can never obtain peace in the outer world until and unless we obtain peace within ourselves." —Dalai Lama (c) What does each of the following quotations mean to you? "Life doesn't make any sense without interdependence. We need each other, and the sooner we learn that, it is better for us all." —Erik Erikson

(a) Attitude is an important component that goes as input in the development of human being. How to build a suitable attitude needed for a public servant? (b) In case of crisis of conscience does emotional intelligence help to overcome the same without compromising the ethical or moral stand that you are likely to follow? Critically examine.

(a) "Refugees should not be turned back to the country where they would face persecution or human right violation." Examine the statement with reference to ethical dimension being violated by the nation claiming to be democratic with open society. (b) Should impartial and being non-partisan be considered as indispensable qualities to make a successful civil servant? Discuss with illustrations.

(a) An independent and empowered social audit mechanism is an absolute must in every sphere of public service, including judiciary, to ensure performance, accountability and ethical conduct. Elaborate. (b) "Integrity is a value that empowers the human being." Justify with suitable illustration.

(a) Identify the different options available to Sunil in attending to this situation. (b) Critically evaluate each of the options listed by you. (c) Which of the above, do you think, would be the most appropriate for Sunil to adopt and why?

(a) Discuss the ethical issues involved in the case. (b) Critically examine the options available with you as Vice Principal. What option will you adopt and why?

(a) Under the given conditions, what are the options available to you as a project manager? (b) What are the ethical dilemmas being faced by the project manager? (c) What are the professional challenges likely to be faced by the project manager and his response to overcome such challenges? (d) What can be the consequences of overlooking the observation raised by the inspecting team?

(a) What are your criteria and justification for putting your clinical and non-clinical staff to attend to the patients knowing fully well that it is highly infectious disease and resources and infrastructure are limited? (b) If yours is a private hospital, whether your justification and decision would remain same as that of a public hospital?

(a) What action do you visualize should be taken by the competent authority against the food company for violating the laid down domestic food standard and selling rejected export products in domestic market? (b) What course of action is available with the food company to resolve the crisis and bring back its lost reputation? (c) Examine the ethical dilemma involved in the case.

(a) What are the options available with Pawan to cope up with the situation? (b) What approach Pawan should adopt for bringing peace, tranquillity and congenial environment in the office and home? (c) As an outsider, what are your suggestions for both boss and subordinate to overcome this situation and for improving the work performance, mental and emotional hygiene? (d) In the above scenario, what type of training would you suggest for officers at various levels in the government offices?